Customer Care
Welcome
Thank you for stopping by, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
WHAT IS YOUR RETURN POLICY?
We DO NOT offer returns or exchanges. if you receive any product that has been damaged in the mail, you must send a picture of the broken item within 48 hours to our email address LaLasPurses@yahoo.com. a replacement or store credit may be issued after approval from the store. Please allow 2 - 4 days for decision.
DO YOU OFFER GIFT CARDS?
Yes, we offer gift cards. You may purchase gift cards in $10, $20 and $50 increments on our website or through our email. If the customer chooses to purchase through our email a invoice will be sent to the email and once paid the customer will receive a code number.
WHAT ARE YOUR PAYMENT OPTIONS?
We accept Paypal, Master Card, Visa and Square.
WHEN WILL I RECEIVE MY ORDER?
Although we try and get orders out the next business day, we ask that you please allow 2 - 4 business days for your order to be processed.
